Introduction

The Big G Event Management ("we", "us", or "our"), part of PHG International Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (thebigg.com.my) or engage our event management services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and company name when you submit our contact form, request a quote, or communicate with us via WhatsApp or email.

Event Details: Information about your event requirements, dates, venues, and preferences that you share with us during consultations.

Website Usage Data: We use Google Analytics 4 (GA4) to collect anonymised data about how visitors use our website, including pages visited, time spent, and referring sources. This data does not personally identify you.

How We Use Your Information

We use the information we collect to respond to your enquiries and provide quotes, deliver event management services, improve our website and user experience, and send relevant communications about our services (only if you have opted in).

Third-Party Services

Our website uses the following third-party services:

Google Analytics 4: For website usage analytics. Google may collect data in accordance with their own privacy policy.

Web3Forms: Our contact form submissions are processed through Web3Forms. Your form data is transmitted securely and not stored on third-party servers.

Google Maps: Embedded maps on our contact and location pages are provided by Google.

Cookies

Our website uses cookies set by Google Analytics to understand how visitors interact with our site. These are analytical cookies that help us improve the website experience. You can control cookie settings through your browser preferences.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. Our website is served over HTTPS to ensure secure data transmission.

Your Rights

You have the right to request access to any personal information we hold about you, request correction or deletion of your personal data, and opt out of any marketing communications. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Big G Event Management
Lot 528, Jalan Pipit Uban, Happy Garden
88450 Kota Kinabalu, Sabah, Malaysia
Email: info@thebigg.com.my
Phone: +6088 395 658